Siggie software provides a fully integrated SAAS platform that empowers users to perform and analyse all aspects of mental healthcare online.

Our software is fully scalable for use by individual clinicians, organisations and healthcare systems.

The core components of the software include: 

1. Clinical Decision Support (CDS) software that assists clinicians to:

1. Generate efficient, comprehensive, personalised digital assessments integrating mental and physical health

2. Make comprehensive evidence-based DSM-5TR diagnoses

3. Provide individualised investigations and referrals

4. Make comprehensive evidence-based management plans (medication and non-medication) integrating mental and physical health

5. Generate personalised symptom and treatment monitoring protocols

6. Make personalised crisis, relapse prevention and health promotion plans

7. Access clinically relevant education on demand

2. Electronic Health Record (EHR) software that assists clinicians by:

1. Providing secure, centralised comprehensive patient data storage

2. Providing interoperability with your organisation’s EHR

3. Providing workflow automation that handles clinical note writing, reports, referrals, investigation ordering, prescriptions and appointment scheduling

4. Enabling clinical collaboration and data sharing, enabling authorised clinicians to view and update the same patient record online

5. Generating automated alerts, flagging clinical risks, and tracking preventive care guidelines

3. Practice Management Software (PMS) that assists administrative staff:

1. To manage the day-to-day administrative, financial, and operational tasks of clinical healthcare provision

2. By providing interoperability with your organisation’s EHR

3. To manage appointment scheduling, online bookings, waitlists, and multi-provider calendars

4. To manage billing, patient invoicing and health insurance claims

5. To facilitate patient engagement by generating automated email & SMS reminders and connecting with portals, digital intake forms, and telehealth tools

6. Tp manage reporting and compliance by tracking revenue and no-show rates, generating financial reports, audit logs, and monitoring compliance with Privacy Principles.

Siggie software is patient centred. It allows patients and carers to securely and efficiently:

1. Provide clinically relevant health information online via our personalised assessments

2. Access critical, real time information about their care, when and where they want it, including:

• Evidence-based DSM-5TR diagnoses

• Personalised investigation requests and and referrals

• Personalised, comprehensive, evidence-based management plans (medication and non-medication treatments) integrating mental and physical health

• Personalised symptom and treatment monitoring

• Personalised crisis, relapse prevention and health promotion plans

• Clinically relevant education on demand

• Digital correspondence

Upon request, we can develop bespoke downloadable software applications (Apps) that facilitate or support the functionality of our SAAS solutions for all stakeholders.

We can create customised Apps for each organisation in close consultation with the organisation to ensure the App is tailored to their specific needs.

Our clinical data, covering all aspects of clinical care, is sourced from our CDS software and clinical market research (CMR) data. Our CMR data is sourced from targeted research with our clinical stakeholders and covers all aspects of clinical care provision, utilisation, quality and outcomes.

We responsibly collect, process and analyse this data* to generate reports that provide valuable insights that power clinical outcomes.

For example, data from patients and carers provides deep insights into:

• Their experience of care provision which can be used to understand and improve how they interact with our software, your organisation, and with the broader healthcare system

• Their health education, literacy, and understanding of the process of care

• Factors influencing their care seeking and service utilisation including:

  • Supply side constraints such as the availability, accessibility, affordability, appropriateness, and acceptability of care

  • Demand side constraints including Patient / Carer-driven demand constraints, their expectations and preferences, engagement and treatment adherence

Whereas, for example, data from clinicians provides deep insights into:

• Their education, training, and understanding of the process of care

• Their experience of care provision which can be used to understand and improve their workflows and job satisfaction. Factors influencing their experience of care provision include:

  • Clinical complexity

  • Their expectations and preferences

  • Their challenges accessing support from specialists and the broader health system

  • Multiple other factors contributing to clinician burden

  • Impediments to change or adopting new practices

We use these data insights to help healthcare organisations to improve and refine their clinical service provision, health equity and health outcomes.

* All of our data handling is in accordance with our Privacy policy

Our business data, covering all of the operational aspects of care provision, is sourced from our clinical data and financial and reimbursement data sourced from our EHR and PMS. We also conduct targeted research of our clinical and nonclinical stakeholders to produce business market research (BMR) data covering all of the operational aspects of healthcare provision.

We responsibly collect, process and analyse this data* to generate reports that provide valuable insights that power business outcomes.

For example, our business data provides deep insights into:

• How to improve clinical service provision by increasing the effectiveness and efficiency of:

  • Clinical care

  • Clinical service planning and provision

• How to identify and manage healthcare system:

  • Supply and patient demand imbalances

  • Inequity of access to care

  • Scarcity and opportunity cost

• How to improve business productivity by increasing the effectiveness and efficiency of:

  • Resource allocation, utilisation and productivity

  • Procurement priorities

  • Reimbursement pathways

We work closely with healthcare organisations to improve their care provision by benchmarking our business data against their operational data (including procurement, resource utilisation and planning, and human resources data) as well as against best practice external market benchmarks.

We use these data insights to help healthcare organisations to improve and refine their clinical service provision, productivity, health equity and health outcomes.

* All of our data handling is in accordance with our Privacy policy

We are committed to improve population mental health, mental healthcare provision, and knowledge transfer:

• Our clinical data is used to facilitate medical research, mental health education and training

• Our business data is used to facilitate health economics research